Accelerated in recent years, the healthcare industry is rapidly evolving, and clinics are turning towards modern consultation rooms that offer hybrid care. But just because the appointment isn’t face-to-face, it doesn’t mean that privacy should be compromised. When designing a healthcare space, privacy should still be a huge consideration alongside ergonomics, integrated technologies and soundproofing.
So, how do you design for the modern consult room? Here’s everything you need to know.
Ergonomics for Extended Consultations
Designing an ergonomic space for medical clinic has always been important. But when the healthcare professional is delivering virtual consultations, it becomes even more essential. In extended consultations, they will be expected to stay at their computer for longer periods of time, so their comfort and well-being should be a priority in your design.
You could consider desks that offer both sit and stand capabilities, ergonomic seats, and adjustable lighting. This will allow the healthcare professional to stay comfortable and healthy, regardless of the appointment type.
Integrating Technology for Telehealth Platforms
When a healthcare professional is offering a virtual or telehealth appointment, the patient experience is very different to a face-to-face appointment. They will connect with patients by either video, audio or messaging, and utilise a range of tools such as electronic health record systems and appointment schedules. During the appointments, the professional will be restricted in movement, so each tool should be accessible.
In these cases, it’s important to ensure that technology is integrated optimally. And this begins with the design of the space. Most rooms will require a strong connection to the internet, a good telephone line, and a range of computer equipment, including a webcam for video appointments.
Acoustic Privacy Standards (Soundproofing)
Regardless of the type of appointment that the professional is conducting, privacy is essential. From a compliance point of view, sensitive conversations should not be overheard, and adequate soundproofing will also help the patient to feel comfortable speaking freely about their condition or symptoms. In your design, the soundproofing of the space should comply with acoustic privacy standards.
This could include the walls or partitions, the doors and windows, the ceiling and floors, and more. Soundproofing should be a consideration throughout the entirety of your design and will be integrated during the construction phase. Ensuring that the acoustics are optimal during the design phase will help the rest of the project to stay on track and run smoothly.
Design Elements to Build Patient Trust
During both virtual and in-person appointments, ensuring that the patient feels calm and comfortable will build trust and have a positive impact on their treatment. As such, incorporating design elements that put them at ease is important. You should consider the following.
- The Lighting Solution: The lights in the consultation room can have a huge impact on the overall ambience and atmosphere. You should prioritise natural lighting where available and use reflective surfaces to flood the space with light.
- The Equipment: The furniture and layout of each piece matter. Angled seating can encourage conversations, and any large or bulky equipment should be placed towards the edges of the room to ensure that the space feels spacious and airy.
- The Details: In a hybrid space, the details matter. Consider the colouring of the room and any accessories such as books, plants and posters. And when designing, remember that the clinician will need a professional background for video telehealth appointments.
To optimise the design of the modern consult room, don’t hesitate to get in touch with the experts at Consilo. With a wealth of knowledge and experience, we help to ensure that your medical and dental practice design project runs smoothly.
